Information we collect
We collect information from you when you use our website to enhance your experience and provide our services. This includes:
- Personal Information: such as your name, email address, phone number, and address when you make a booking or contact us.
- Booking Details: Information related to your transportation requests, including pick-up and drop-off locations, dates, and times.
- Payment Information: Credit card details or other payment information required to process your bookings. This information is processed securely through our payment gateway provider.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and referring URLs. This data helps us improve our website and tailor it to your needs.
How we use and protect your information
We use the information we collect to:
- Provide and manage our transportation services.
- Process bookings and payments.
- Communicate with you about your bookings and respond to your inquiries.
- Improve our website and services.
- Send you promotional offers and updates (if you have opted in to receive them).
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or alteration. These measures include:
- Using secure server and encryption technologies.
- Restricting access to personal information to authorized personnel only.
- Regularly reviewing our security procedures and technologies.
Third-party sharing
We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, and marketing service providers. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We do not sell or rent your personal information to third parties for their marketing purposes.